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It is long understood that individuals whom lash out are often under stress and its their way of self protection. However, there is a thin line between being panicky and freaking out to being down right abusive.
You collapse on the floor with your child beside you. The room is spinning and your phone is out of reach. Your 7–year–old son stares at you and then reaches out to grab the phone, call 999 and calmly give your details to the call handler.
Something is wrong… very wrong when an individual believes it is alright to ring the national emergency number in order to ask for an ambulance to come, pick them up and take them home because they have no money for a taxi!